FinFisher/14ED6D84
14ED6D84
Licenses
| LicenseID | MachineUID | SoftwareUID | SoftwareName | VersionMajor | NotBefore | ValidityStart | NotAfter | ValidityEnd | InstallationDate | LicenseFile | LicenseContents | Status | CustomerID | ProductID | Deleted | UserID | DataEntryDate | LastUpdated |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 208 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1338940800 | 2012-06-06 02:00:00 | 2011-06-03 12:44:49 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 25 VERSION MAJOR 4 NOT BEFORE 1306886400 NOT AFTER 1338940800 DEMO 0 |
Activated | 47 | 1 | 1 | 5 | 2011-06-03 12:44:49 | 2012-05-29 08:59:06 |
| 209 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1338940800 | 2012-06-06 02:00:00 | 2011-06-03 12:45:13 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 25 VERSION MAJOR 4 NOT BEFORE 1306886400 NOT AFTER 1338940800 DEMO 0 |
Activated | 47 | 16 | 1 | 5 | 2011-06-03 12:45:13 | 2012-05-29 08:59:10 |
| 210 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1338940800 | 2012-06-06 02:00:00 | 2011-06-03 12:45:34 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 25 VERSION MAJOR 4 NOT BEFORE 1306886400 NOT AFTER 1338940800 DEMO 0 |
Activated | 47 | 16 | 1 | 5 | 2011-06-03 12:45:34 | 2012-05-29 08:59:15 |
| 212 | 9A:23:13:D1:1C:C9:01:0F | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1339027200 | 2012-06-07 02:00:00 | 2011-06-07 15:58:58 | License.txt | MACHINE UID
9A:23:13:D1:1C:C9:01:0F CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1339027200 DEMO 0 |
Expired | 47 | 3 | 1 | 5 | 2011-06-07 15:58:58 | 2013-07-15 13:51:00 |
| 213 | 9A:23:13:D1:1C:C9:01:0F | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1339027200 | 2012-06-07 02:00:00 | 2011-06-07 15:59:08 | License.txt | MACHINE UID
9A:23:13:D1:1C:C9:01:0F CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1339027200 DEMO 0 |
Activated | 47 | 3 | 1 | 5 | 2011-06-07 15:59:08 | 2012-05-29 08:59:46 |
| 214 | 9A:23:13:D1:1C:C9:01:0F | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1339027200 | 2012-06-07 02:00:00 | 2011-06-07 15:59:29 | License.txt | MACHINE UID
9A:23:13:D1:1C:C9:01:0F CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1339027200 DEMO 0 |
Activated | 47 | 12 | 1 | 5 | 2011-06-07 15:59:29 | 2012-05-29 08:59:38 |
| 215 | 9A:23:13:D1:1C:C9:01:0F | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1339027200 | 2012-06-07 02:00:00 | 2011-06-07 15:59:41 | License.txt | MACHINE UID
9A:23:13:D1:1C:C9:01:0F CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1339027200 DEMO 0 |
Activated | 47 | 12 | 1 | 5 | 2011-06-07 15:59:41 | 2012-05-29 08:59:32 |
| 230 | DF:D0:58:7A:30:53:B0:97 | 00:1B:00:0A | FinFly-Web | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:44:57 | License.txt | MACHINE UID
DF:D0:58:7A:30:53:B0:97 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Expired | 47 | 13 | 1 | 5 | 2011-08-31 12:44:57 | 2013-07-15 13:50:54 |
| 231 | DF:D0:58:7A:30:53:B0:97 | 00:1B:00:0A | FinFly-Web | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:45:09 | License.txt | MACHINE UID
DF:D0:58:7A:30:53:B0:97 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Expired | 47 | 13 | 1 | 5 | 2011-08-31 12:45:09 | 2013-07-15 13:50:49 |
| 232 | DF:D0:58:7A:30:53:B0:97 | 00:1B:00:0A | FinFly-Web | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:45:18 | License.txt | MACHINE UID
DF:D0:58:7A:30:53:B0:97 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Activated | 47 | 13 | 1 | 5 | 2011-08-31 12:45:18 | 2012-05-29 08:58:23 |
| 233 | E2:DA:FF:27:5E:FD:88:FF | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:46:18 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Activated | 47 | 5 | 1 | 5 | 2011-08-31 12:46:18 | 2012-05-29 08:58:13 |
| 234 | E2:DA:FF:27:5E:FD:88:FF | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:46:28 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Activated | 47 | 5 | 1 | 5 | 2011-08-31 12:46:28 | 2012-05-29 08:58:08 |
| 235 | E2:DA:FF:27:5E:FD:88:FF | 00:1A:00:0A | FinFly-LAN | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:47:02 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-LAN VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Activated | 47 | 2 | 1 | 5 | 2011-08-31 12:47:02 | 2012-05-29 08:58:03 |
| 236 | E2:DA:FF:27:5E:FD:88:FF | 00:1A:00:0A | FinFly-LAN | 4 | 1314403200 | 2011-08-27 02:00:00 | 1346284800 | 2012-08-30 02:00:00 | 2011-08-31 12:47:14 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-LAN VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1346284800 DEMO 0 |
Activated | 47 | 2 | 1 | 5 | 2011-08-31 12:47:14 | 2012-05-29 08:57:58 |
| 378 | 0C:30:CA:94:A4:DA:BA:9D | 00:1C:00:0A | FinUSB | 4 | 1307232000 | 2011-06-05 02:00:00 | 1375920000 | 2013-08-08 02:00:00 | 2012-05-29 10:05:40 | License.txt | MACHINE UID
0C:30:CA:94:A4:DA:BA:9D CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1375920000 DEMO 0 |
Activated | 47 | 3 | 1 | 5 | 2012-05-29 10:05:40 | 2013-07-15 13:51:57 |
| 379 | 03:64:C6:26:E2:02:70:55 | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:08:39 | License.txt | MACHINE UID
03:64:C6:26:E2:02:70:55 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1377820800 DEMO 0 |
Expired | 47 | 12 | 0 | 5 | 2012-05-29 10:08:39 | 2013-09-03 09:17:01 |
| 380 | 9A:23:13:D1:1C:C9:01:0F | 00:1D:00:0A | FinFireWire | 4 | 1307232000 | 2011-06-05 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:10:24 | License.txt | MACHINE UID
9A:23:13:D1:1C:C9:01:0F CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1377820800 DEMO 0 |
Expired | 47 | 12 | 0 | 5 | 2012-05-29 10:10:24 | 2013-09-03 09:17:01 |
| 381 | BB:50:35:83:74:95:57:18 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:11:58 | License.txt | MACHINE UID
BB:50:35:83:74:95:57:18 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1377820800 DEMO 0 |
Activated | 47 | 5 | 1 | 5 | 2012-05-29 10:11:58 | 2013-07-15 13:52:50 |
| 382 | E2:DA:FF:27:5E:FD:88:FF | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:16:29 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1377820800 DEMO 0 |
Activated | 47 | 5 | 1 | 5 | 2012-05-29 10:16:29 | 2013-07-15 13:52:46 |
| 383 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:19:06 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 45 NOT BEFORE 1306886400 NOT AFTER 1377820800 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Activated | 47 | 1 | 1 | 5 | 2012-05-29 10:19:06 | 2013-07-15 13:51:32 |
| 384 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:19:18 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 45 NOT BEFORE 1306886400 NOT AFTER 1377820800 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Activated | 47 | 16 | 1 | 5 | 2012-05-29 10:19:18 | 2013-07-15 13:51:24 |
| 385 | 61:31:A6:16:08:25:0C:26 | 00:1E:00:0A | FinSpyV2 | 4 | 1306886400 | 2011-06-01 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:19:31 | License.txt | MACHINE UID
61:31:A6:16:08:25:0C:26 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 45 NOT BEFORE 1306886400 NOT AFTER 1377820800 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Activated | 47 | 16 | 1 | 5 | 2012-05-29 10:19:31 | 2013-07-15 13:51:19 |
| 386 | BB:50:35:83:74:95:57:18 | 00:1A:00:0A | FinFly-LAN | 4 | 1314403200 | 2011-08-27 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:45:08 | License.txt | MACHINE UID
BB:50:35:83:74:95:57:18 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-LAN VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1377820800 DEMO 0 |
Activated | 47 | 2 | 1 | 5 | 2012-05-29 10:45:08 | 2013-07-15 13:52:18 |
| 387 | E2:DA:FF:27:5E:FD:88:FF | 00:1A:00:0A | FinFly-LAN | 4 | 1314403200 | 2011-08-27 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:48:01 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-LAN VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1377820800 DEMO 0 |
Activated | 47 | 2 | 1 | 5 | 2012-05-29 10:48:01 | 2013-07-15 13:52:23 |
| 388 | DF:D0:58:7A:30:53:B0:97 | 00:1B:00:0A | FinFly-Web | 4 | 1314403200 | 2011-08-27 02:00:00 | 1377820800 | 2013-08-30 02:00:00 | 2012-05-29 10:56:30 | License.txt | MACHINE UID
DF:D0:58:7A:30:53:B0:97 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1377820800 DEMO 0 |
Activated | 47 | 13 | 1 | 5 | 2012-05-29 10:56:30 | 2013-07-15 13:52:33 |
| 399 | E6:7F:C3:2E:CA:19:9F:28 | 00:1E:00:0A | FinSpyV2 | 4 | 1339977600 | 2012-06-18 02:00:00 | 1371859200 | 2013-06-22 02:00:00 | 2012-06-21 16:43:49 | License.txt | MACHINE UID
E6:7F:C3:2E:CA:19:9F:28 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 45 NOT BEFORE 1339977600 NOT AFTER 1371859200 MOBILE NOT BEFORE 1339977600 MOBILE NOT AFTER 1371859200 MOBILE TARGETS MAX NUMBER 10 VERSION MAJOR 4 DEMO 0 |
Activated | 47 | 14 | 1 | 5 | 2012-06-21 16:43:49 | 2013-01-08 13:33:18 |
| 469 | E6:7F:C3:2E:CA:19:9F:28 | 00:1E:00:0A | FinSpyV2 | 4 | 1339977600 | 2012-06-18 02:00:00 | 1388448000 | 2013-12-31 01:00:00 | 2013-01-08 14:33:00 | License.txt | MACHINE UID
E6:7F:C3:2E:CA:19:9F:28 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 8 TARGETS MAX NUMBER 45 NOT BEFORE 1339977600 NOT AFTER 1388448000 MOBILE NOT BEFORE 1339977600 MOBILE NOT AFTER 1388448000 MOBILE TARGETS MAX NUMBER 10 VERSION MAJOR 4 DEMO 0 |
Activated | 47 | 14 | 1 | 5 | 2013-01-08 14:33:00 | 2013-07-15 13:51:41 |
| 612 | 7F:B1:41:13:74:C2:43:A1 | 00:1C:00:0A | FinUSB | 4 | 1307232000 | 2011-06-05 02:00:00 | 1409356800 | 2014-08-30 02:00:00 | 2013-07-15 15:40:16 | License.txt | MACHINE UID
7F:B1:41:13:74:C2:43:A1 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 4 NOT BEFORE 1307232000 NOT AFTER 1409356800 DEMO 0 |
Activated | 47 | 3 | 0 | 5 | 2013-07-15 15:40:16 | 2013-07-15 13:40:16 |
| 613 | BB:50:35:83:74:95:57:18 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1409356800 | 2014-08-30 02:00:00 | 2013-07-15 15:41:21 | License.txt | MACHINE UID
BB:50:35:83:74:95:57:18 CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1409356800 DEMO 0 |
Activated | 47 | 5 | 0 | 5 | 2013-07-15 15:41:21 | 2013-07-15 13:41:21 |
| 614 | E2:DA:FF:27:5E:FD:88:FF | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1314403200 | 2011-08-27 02:00:00 | 1409356800 | 2014-08-30 02:00:00 | 2013-07-15 15:42:10 | License.txt | MACHINE UID
E2:DA:FF:27:5E:FD:88:FF CUSTOMER UID 14ED6D84 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1314403200 NOT AFTER 1409356800 DEMO 0 |
Activated | 47 | 5 | 0 | 5 | 2013-07-15 15:42:10 | 2013-07-15 13:42:10 |
Support-Requests
0B209014
TrackingID: "0B209014"
Summary: "evidence export time interval selection"
Description: "Hello, on evidence export module there could be possibility to set time period what we want to export.on estonian law, if we have court order for example 30 days long and we are extending that order for example another 30 days - then we must give evidence on every court order separately, 30 days of evidences on first order and 30 days of evidence on second order.right now on extended court order there are little problem, because we can give court all evidence data. on our example it is total 60 days. but court wants evidence data only extended order period - 30 days. If you have any additional questions please ask trough Holger Skype."
ProductID: 1
TypeID: 5
FileName: "0B209014"
StatusNotification: 0
SupportComments: ""
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2012-01-19 12:44:48"
LastUpdated: "2012-01-23 09:49:20"
1439A2E4
TrackingID: "1439A2E4"
Summary: "Logfile Scrolling"
Description: "It will be very nice if you change scrolling direction in Log Viewer from the oldest to the newest to newest to oldest or add a sorting/order according to column header / by option. It is really annoying to scroll down to the end of a list every time we want to see what is new in the log list."
ProductID: 1
TypeID: 5
FileName: "1439A2E4"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 12:02:19"
LastUpdated: "2013-12-11 10:48:12"
1BB9021B
TrackingID: "1BB9021B"
Summary: "some targets Export Evidence wont work"
Description: "some targets Export Evidence wont work - it starts counting evidences and closes count windows without error message"
ProductID: 1
TypeID: 2
FileName: "1BB9021B"
StatusNotification: 0
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n\r\n"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2014-03-05 09:18:18"
LastUpdated: "2014-03-05 14:04:41"
3184AAF5
TrackingID: "3184AAF5"
Summary: "console doesnt show cyrillic"
Description: "console - command prompt - doesnt show cyrillic "
ProductID: 1
TypeID: 2
FileName: "3184AAF5"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 12:05:48"
LastUpdated: "2013-12-11 10:47:59"
33F941D7
TrackingID: "33F941D7"
Summary: "Screen Module - Dual Screen recording"
Description: "If you have more than one screen configured for your Windowsnot Clone then you only ever get screenshots of the main or default screen. \r\nIf you change it even during live recording the next screenshot is always from the monitor configured as the main."
ProductID: 1
TypeID: 5
FileName: "33F941D7"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 4
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 12:01:54"
LastUpdated: "2013-12-11 10:52:15"
341922EF
TrackingID: "341922EF"
Summary: "another evidence export error"
Description: "another evidence export error. see attachment."
ProductID: 1
TypeID: 2
FileName: "341922EF.txt"
StatusNotification: 0
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n\r\n"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2014-03-10 08:19:02"
LastUpdated: "2014-03-10 07:52:02"
3ECB554C
TrackingID: "3ECB554C"
Summary: "file access module download queue"
Description: "Some kind of download queue should be implemented so that operator can send files to download queue from file access module. If the download is interrupted it should resume not restart next time user comes online. Usefull in cases when operator wants to download a large file pst for example over a slow network connection."
ProductID: 1
TypeID: 5
FileName: "3ECB554C"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:50:06"
LastUpdated: "2013-12-11 10:50:17"
43C252DE
TrackingID: "43C252DE"
Summary: "Comments should be exported together with the data"
Description: "Feature request that the comments made to a recording should be exported together with the Data."
ProductID: 1
TypeID: 5
FileName: "43C252DE"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:52:37"
LastUpdated: "2013-12-11 10:49:48"
49EFB788
TrackingID: "49EFB788"
Summary: "evidence export activity.log content"
Description: "Hello,\r\n\r\non evidence export there are file activity.log. This file contains target proxy address - first proxy address where targets connects.\r\n\r\nIs it possible to remove on activity.log file proxy address information? Because it gives too much information on our installation and courts does not need that information.\r\n\r\nIf you have any additional questions please connect trough Holger Skype account."
ProductID: 1
TypeID: 5
FileName: "49EFB788"
StatusNotification: 0
SupportComments: ""
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2012-01-19 12:49:53"
LastUpdated: "2012-01-23 09:49:31"
4C6F5E8B
TrackingID: "4C6F5E8B"
Summary: "target data is dissapearing"
Description: "on target we receive only keystroke data - all other data is dissapearing after download manual or automatic - other data - screen rec, skype calls etc debug log about this issue is sent over the skype"
ProductID: 1
TypeID: 1
FileName: "4C6F5E8B"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-04-04 07:25:44"
LastUpdated: "2014-04-04 05:25:44"
4CCC55EA
TrackingID: "4CCC55EA"
Summary: "target wont switch another relay"
Description: "target mac os x 10.9.3 fs 4.51. target have configured to use 2 different relay hops. but it wont switch between relay hops. i test couple of time: 1. stopped relay1 - target heartbeated and communicated 2. started relay1 3. stopped relay2 - target went offline and didnt communicate 4. waited 30 minutes - target still offline - it didnt switch relay 5. started relay2 - target became online again"
ProductID: 1
TypeID: 2
FileName: "4CCC55EA"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-05-23 12:28:29"
LastUpdated: "2014-05-23 10:28:29"
52440344
TrackingID: 52440344
Summary: "Scheduler - add Forensics tool"
Description: "The Forensics tool should be added to the Scheduler in order to automatically execute Forensics Tools at specific times."
ProductID: 1
TypeID: 5
FileName: 52440344
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:53:59"
LastUpdated: "2013-12-11 10:49:22"
591BFBBF
TrackingID: "591BFBBF"
Summary: "Skype audio/video calls recorded one participant only"
Description: "The Skype audio/video call recordings are one side only - only remote participant is recorded. Local participant is not recorded and audio channel is empty.\r\n\r\nIn windows environment we can use VOIP module as workaround, which also records Skype audio conversations. But on Mac OS X environment there are no such workaround."
ProductID: 1
TypeID: 1
FileName: "591BFBBF"
StatusNotification: 0
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n\r\n"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2014-03-04 14:38:07"
LastUpdated: "2014-03-05 14:04:54"
5AF27241
TrackingID: "5AF27241"
Summary: "Heartbeat randomized"
Description: "Feature request to give the heartbeat a random function, so that it cannot be traced as easy as a regular heartbeat."
ProductID: 1
TypeID: 5
FileName: "5AF27241"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:53:27"
LastUpdated: "2013-12-11 10:49:30"
5F3D02E2
TrackingID: "5F3D02E2"
Summary: "VMWare Indicator"
Description: "now its detect virtual environment if we are using this option. but if the infection is not excecuting on virtual environment then it should delete exe itself not leave it on virtual machine"
ProductID: 1
TypeID: 2
FileName: "5F3D02E2"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 12:00:53"
LastUpdated: "2013-12-11 10:48:25"
610B04AD
TrackingID: "610B04AD"
Summary: "Support for windows live mail application"
Description: "We have today outlook and thunderbird support but win live mail would also be nice"
ProductID: 1
TypeID: 5
FileName: "610B04AD"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:42:57"
LastUpdated: "2013-12-11 10:51:27"
6E51EFE8
TrackingID: "6E51EFE8"
Summary: "another buffer overflow occurred"
Description: "another buffer overflow occurred on server. kern.log in attachment."
ProductID: 1
TypeID: 1
FileName: "6E51EFE8.txt"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-03-10 11:52:21"
LastUpdated: "2014-03-10 10:52:21"
7028CBD6
TrackingID: "7028CBD6"
Summary: "inside client software evidence export check signature gives sometimes error"
Description: "inside client software evidence export check signature gives sometimes error"
ProductID: 1
TypeID: 2
FileName: "7028CBD6.txt"
StatusNotification: 0
SupportComments: "
\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.
\r\n\r\n\r\n"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2014-03-05 09:30:58"
LastUpdated: "2014-03-05 08:53:15"
848105ED
TrackingID: "848105ED"
Summary: "Autodownloading USB device content"
Description: "Function request, which automatically downloads the files from attached USB Storage Devices. \r\nAs we have no way of determining the difference between e.g. a 128MB USB Stick and a 2TB USB Drive they would like to receive a recursive directory listing with the files present on the device, when it is attached. \r\nIdeally this list will include the file sizes and a possibility to download selected files."
ProductID: 1
TypeID: 5
FileName: "848105ED"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:58:47"
LastUpdated: "2013-12-11 10:48:38"
8848A372
TrackingID: "8848A372"
Summary: "broken infection - 192.168.0.89:2500 problem"
Description: "remove infection automatically when configuration is broken, to stop PC spamming ip 192.168.0.89 port 2500\r\n\r\nUsually it happens when MS is updating Tuesdays something with windows updates that cause this problem with the some slow connection\r\n\r\nAll targets have different OS and different prog."
ProductID: 1
TypeID: 1
FileName: "8848A372"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 4
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:46:50"
LastUpdated: "2013-12-11 10:51:17"
8A709FAC
TrackingID: "8A709FAC"
Summary: "U3_Launcher failed"
Description: "environment:\r\nwindows xp pro sp3 with latest patches domain computer\r\nmcafee av with central management\r\nautorun disabled\r\n\r\nresult:\r\nlaunched U3 manually - it didnt start and reported error on win event log - see attachment"
ProductID: 16
TypeID: 2
FileName: "8A709FAC.jpg"
StatusNotification: 0
SupportComments: "Dear Customer,
unfortunately I have to inform you that we are not able to bypass the macafee anti virus product with the
current FinUSB loader. Please find a detailed anti virus overview for the current version within the
Release Notes section. In general the use can be difficult on domain computers, because there often
different user permissions, which avoid the proper execution.
\r\n
Sincerely yours, <br /><br />FinFisher Customer Support
"
StatusID: 4
CustomerID: 47
Language: "en"
CreationDate: "2011-07-01 08:56:49"
LastUpdated: "2011-07-07 12:29:52"
8B6EC012
TrackingID: "8B6EC012"
Summary: "sometimes screen recording is not record all activity"
Description: "os: different win\r\ninstallation method: mbr,kernel,user\r\n\r\nsometimes some targets screen recording windows only options is not record all activity. on keylogger we can see, that target using different programs like word, chrome, skype same time. but on screen recordings we see only skype activity, others are missing.\r\n\r\nthis happens randomly and if we try it to reproduce then we failed - everything worked like suppose to be."
ProductID: 1
TypeID: 2
FileName: "8B6EC012"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-04-07 16:10:03"
LastUpdated: "2014-04-07 14:10:03"
97693A7D
TrackingID: "97693A7D"
Summary: "USB mass storage module"
Description: "USB mass storage module, what will monitor all plugged mass medias and will make copy of files with ceratain extension office documents, images etc like a changed file module.\r\n\r\nUSB mass storage module, what will monitor all plugged mass medias and will make copy of directory and file list."
ProductID: 1
TypeID: 5
FileName: "97693A7D"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:50:47"
LastUpdated: "2013-12-11 10:50:08"
A3430BE1
TrackingID: "A3430BE1"
Summary: "some keylogger data is multiplied or even fourfold or moe"
Description: "some textual data what keylooger is collecting displayed multiple times, sometimes even fourfold or more.\r\n\r\n"
ProductID: 1
TypeID: 3
FileName: "A3430BE1"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-04-07 16:16:55"
LastUpdated: "2014-04-07 14:16:55"
A9FAF014
TrackingID: "A9FAF014"
Summary: "Down/Upload Packet counting"
Description: "When a Target has a very bad network connection, the Target Down/Uploading files always fails. \r\nRequest to introduce a packet counter which will allow the System to wait some time for the files to transfer instead of discarding the connection right away and reporting a failure."
ProductID: 1
TypeID: 5
FileName: "A9FAF014"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:51:57"
LastUpdated: "2013-12-11 10:49:58"
BADE9883
TrackingID: "BADE9883"
Summary: "Possibility to delete collected data on target without downloading it."
Description: "Possibility to delete collected data on target without downloading it."
ProductID: 1
TypeID: 5
FileName: "BADE9883"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 4
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:48:27"
LastUpdated: "2013-12-11 10:50:33"
C48CAFC7
TrackingID: "C48CAFC7"
Summary: "Request for capturing single frames with the Webcam"
Description: "Request for capturing single frames with the Webcam"
ProductID: 1
TypeID: 5
FileName: "C48CAFC7"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 4
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:56:57"
LastUpdated: "2013-12-11 10:49:10"
C9F4B91A
TrackingID: "C9F4B91A"
Summary: "finspy_proxy is eating memory"
Description: "finspy_proxy app on the server is eating a lot of memory. and after while when its eating about 2GB RAM it restart itself. restarting itself happening about every 6-8h interval.\r\n\r\nits annoying because we are loosing active live connections."
ProductID: 1
TypeID: 3
FileName: "C9F4B91A.png"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-04-09 12:59:00"
LastUpdated: "2014-04-09 10:59:00"
CC94DB62
TrackingID: "CC94DB62"
Summary: "about general system performance"
Description: "we have some thoughts about general system performance, because we are having issues with system stability and also with data disappearing inside server after it successfully loaded from target.\r\n\r\nproblems begin usually if more than 15 targets are online same time and pushing to server a lot of different data. Problems increase when more targets are online same time.\r\n\r\n1st - system hdd partitions distribution. we have seen that /usr partition is almost full most of times. generally /usr partition is meant to keep program files but your system is using this also caching incoming data and processing that data. if there are lot of data then this 9GB /usr partition size is clearly too small. also if system have issues you are always asking debug log what is also stored in /usr partition - one day debug log is up to 4GB and to store it to partition which have usually less than 3GB free space not very doable.\r\nour suggestion - move caching data, logs, etc out of /usr partition or increase drastically /usr partition size up to at least 50-60GB, or even up to 100GB. in /boot partition for example have a lot of unused space 656GB total and using only 20MB. please think about re dimension hdd usage.\r\n\r\n2nd - programs able to use all processor cores - we have seen that some of your program is not able to use full possibility of 8 cores what server is offer. ffmpeg2theora just for example is able to use only one core and if its working it takes 100 of one core. since ffmepg2theora is one of most important supporting program what is processing data inside server is clearly to visible that its one of system bottleneck.\r\nour suggestion - implement or start using supporting programs what is able to use full power of system and not cause bottlenecks to data flow.\r\n\r\n3rd - system linux distribution age and issues with old packets. Because you are not implemented to system any backup solution we set it up itself using ssh. In system have old ssh v5.3 what is just does not work well, it left sometimes some zombie ssh processes to running and after some tests we have observed that this probably causing server buffer overflow issue what we already reported several times.\r\nour suggestion - start using newer debian release with allowing to keep up to date some essential programs like ssh"
ProductID: 1
TypeID: 2
FileName: "CC94DB62"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-04-04 08:20:51"
LastUpdated: "2014-04-04 06:20:51"
D3CB440D
TrackingID: "D3CB440D"
Summary: "FileAccess Module - preserving directory structure"
Description: "When you download files with the File Access Module they are all stored in a single directory, which makes it hard to keep an overview. \r\nThe directory structure from the Target should be preserved in order to avoid this."
ProductID: 1
TypeID: 5
FileName: "D3CB440D"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:58:06"
LastUpdated: "2013-12-11 10:48:52"
EE8EF30B
TrackingID: "EE8EF30B"
Summary: "Email notification when target 1st time connects to server"
Description: "Email notification when target 1st time connects to server, reason is that the user might be on the field\r\nand can not monitor when the targets goes online and wish to get this notification"
ProductID: 1
TypeID: 5
FileName: "EE8EF30B"
StatusNotification: 0
SupportComments: "A corresponding E-Mail has been sent"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2013-12-10 11:47:37"
LastUpdated: "2013-12-11 10:50:46"
F609951E
TrackingID: "F609951E"
Summary: "unlock error"
Description: "target:\r\ndell latitude d630\r\nwindows xp pro sp3 with latest patches domain computer\r\n\r\nresult:\r\n1. tried to unlock target trough built in firewire adapter - failed to unlock\r\n\r\n2. tried to unlock trough pcmcia adapter - finfirewire station said that target is successfully unlocked but it didnt actually unlocked target - cant logged in - target still requires correct password"
ProductID: 12
TypeID: 2
FileName: "F609951E"
StatusNotification: 0
SupportComments: "
Dear customer,
I would like to inform you, that we currently have no support for computers
connected to domain controllers. Regarding your request we will start
investigations for the upcoming FinFireWire release.
I will keep you informed.
Sincerely yours,
FinFisher Customer Support
"
StatusID: 2
CustomerID: 47
Language: "en"
CreationDate: "2011-07-01 09:07:17"
LastUpdated: "2011-07-08 15:42:02"
FB277778
TrackingID: "FB277778"
Summary: "live communication"
Description: "targets - win xp,7,8 32/64bit, heartbeat 60s or more, download speed limited 128kb/s or less.\r\n\r\nif target is online then we are unable to open configuration or live session. same time target uploads recorded data what is stored in target previously - screen recs, key strokes, files etc.\r\n\r\nconnecting to target - agent software starts to obtain available modules and time out after while.\r\n\r\nit seems like that target prioritize push recorded data to server over live session connection.\r\n "
ProductID: 1
TypeID: 2
FileName: "FB277778"
StatusNotification: 0
StatusID: 1
CustomerID: 47
Language: "en"
CreationDate: "2014-05-23 12:42:29"
LastUpdated: "2014-05-23 10:42:29"