Anonymous: /* Licenses */

2014-08-09T02:43:00Z

Licenses

Neue Seite

== F378934F ==

=== Licenses ===

{| class="wikitable sortable" style="text-align:center;"
|+'''customer_license'''
!LicenseID
!MachineUID
!SoftwareUID
!SoftwareName
!VersionMajor
!NotBefore
!ValidityStart
!NotAfter
!ValidityEnd
!InstallationDate
!LicenseFile
!LicenseContents
!Status
!CustomerID
!ProductID
!Deleted
!UserID
!DataEntryDate
!LastUpdated
|-
| 110
| 99:68:A5:6D:80:1F:26:AF
| 00:1C:00:0A
| FinUSB
| 3
| 1257638400
| 2009-11-08 00:00:00
| 1297468800
| 2011-02-12 00:00:00
| 2010-11-10 14:27:34
| License.txt
| MACHINE UID
99:68:A5:6D:80:1F:26:AF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1257638400
NOT AFTER
1297468800
DEMO
0

| Expired
| 27
| 3
| 1
| 5
| 2010-11-10 14:27:34
| 2011-05-10 14:55:42
|-
| 190
| 99:68:A5:6D:80:1F:26:AF
| 00:1C:00:0A
| FinUSB
| 3
| 1257638400
| 2009-11-08 01:00:00
| 1329004800
| 2012-02-12 01:00:00
| 2011-05-10 16:55:34
| License.txt
| MACHINE UID
99:68:A5:6D:80:1F:26:AF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1257638400
NOT AFTER
1329004800
DEMO
0

| Activated
| 27
| 3
| 1
| 5
| 2011-05-10 16:55:34
| 2011-06-01 17:48:28
|-
| 191
| 74:01:10:45:AF:3C:F2:FF
| 00:1E:00:0A
| FinSpyV2
| 4
| 1304812800
| 2011-05-08 02:00:00
| 1337126400
| 2012-05-16 02:00:00
| 2011-05-10 16:59:16
| License.txt
| MACHINE UID
74:01:10:45:AF:3C:F2:FF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
5
TARGETS MAX NUMBER
100
VERSION MAJOR
4
NOT BEFORE
1304812800
NOT AFTER
1337126400
DEMO
0

| Activated
| 27
| 1
| 1
| 5
| 2011-05-10 16:59:16
| 2011-05-12 15:23:26
|-
| 192
| 74:01:10:45:AF:3C:F2:FF
| 00:1E:00:0A
| FinSpyV2
| 4
| 1304812800
| 2011-05-08 02:00:00
| 1337126400
| 2012-05-16 02:00:00
| 2011-05-10 16:59:27
| License.txt
| MACHINE UID
74:01:10:45:AF:3C:F2:FF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
5
TARGETS MAX NUMBER
100
VERSION MAJOR
4
NOT BEFORE
1304812800
NOT AFTER
1337126400
DEMO
0

| Activated
| 27
| 16
| 1
| 5
| 2011-05-10 16:59:27
| 2011-05-12 15:23:14
|-
| 193
| 74:01:10:45:AF:3C:F2:FF
| 00:1E:00:0A
| FinSpyV2
| 4
| 1304812800
| 2011-05-08 02:00:00
| 1368662400
| 2013-05-16 02:00:00
| 2011-05-12 17:22:40
| License.txt
| MACHINE UID
74:01:10:45:AF:3C:F2:FF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
5
TARGETS MAX NUMBER
150
VERSION MAJOR
4
NOT BEFORE
1304812800
NOT AFTER
1368662400
DEMO
0

| Expired
| 27
| 1
| 1
| 5
| 2011-05-12 17:22:40
| 2013-06-26 13:47:37
|-
| 194
| 74:01:10:45:AF:3C:F2:FF
| 00:1E:00:0A
| FinSpyV2
| 4
| 1304812800
| 2011-05-08 02:00:00
| 1368662400
| 2013-05-16 02:00:00
| 2011-05-12 17:23:01
| License.txt
| MACHINE UID
74:01:10:45:AF:3C:F2:FF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
5
TARGETS MAX NUMBER
150
VERSION MAJOR
4
NOT BEFORE
1304812800
NOT AFTER
1368662400
DEMO
0

| Expired
| 27
| 16
| 0
| 5
| 2011-05-12 17:23:01
| 2013-05-28 16:17:04
|-
| 206
| 99:68:A5:6D:80:1F:26:AF
| 00:1C:00:0A
| FinUSB
| 3
| 1257638400
| 2009-11-08 01:00:00
| 1368662400
| 2013-05-16 02:00:00
| 2011-06-01 19:48:01
| License.txt
| MACHINE UID
99:68:A5:6D:80:1F:26:AF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1257638400
NOT AFTER
1368662400
DEMO
0

| Expired
| 27
| 3
| 1
| 5
| 2011-06-01 19:48:01
| 2013-12-12 12:32:18
|-
| 216
| 3F:FA:62:29:20:5B:98:20
| 00:1A:00:0A
| FinFly-Lite
| 4
| 1307232000
| 2011-06-05 02:00:00
| 1339545600
| 2012-06-13 02:00:00
| 2011-06-07 16:48:44
| License.txt
| MACHINE UID
3F:FA:62:29:20:5B:98:20
CUSTOMER UID
F378934F
SOFTWARE UID
00:1A:00:0A
SOFTWARE NAME
FinFly-Lite
VERSION MAJOR
4
NOT BEFORE
1307232000
NOT AFTER
1339545600
DEMO
0

| Expired
| 27
| 2
| 0
| 5
| 2011-06-07 16:48:44
| 2012-06-13 00:17:01
|-
| 223
| 53:83:3B:F4:65:4A:45:1A
| 00:1B:00:0A
| FinFly-Web
| 4
| 1313193600
| 2011-08-13 02:00:00
| 1344988800
| 2012-08-15 02:00:00
| 2011-08-17 14:12:39
| License.txt
| MACHINE UID
53:83:3B:F4:65:4A:45:1A
CUSTOMER UID
F378934F
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
4
NOT BEFORE
1313193600
NOT AFTER
1344988800
DEMO
0

| Expired
| 27
| 13
| 1
| 5
| 2011-08-17 14:12:39
| 2012-12-14 17:01:12
|-
| 252
| 7D:89:B3:81:9F:30:B4:07
| 00:1F:00:0A
| FinFly-ISP
| 4
| 1318723200
| 2011-10-16 02:00:00
| 1354233600
| 2012-11-30 01:00:00
| 2011-10-18 17:04:03
| License.txt
| MACHINE UID
7D:89:B3:81:9F:30:B4:07
CUSTOMER UID
F378934F
SOFTWARE UID
00:1F:00:0A
SOFTWARE NAME
FinFly-ISP
VERSION MAJOR
4
NOT BEFORE
1318723200
NOT AFTER
1354233600
DEMO
0

| Activated
| 27
| 11
| 1
| 5
| 2011-10-18 17:04:03
| 2012-12-14 17:01:28
|-
| 284
| C0:3D:F7:EB:82:22:AD:08
| 00:2A:00:0A
| FinIntrusion-Kit
| 4
| 1323820800
| 2011-12-14 01:00:00
| 1339545600
| 2012-06-13 02:00:00
| 2012-01-04 15:37:27
| License.txt
| MACHINE UID
C0:3D:F7:EB:82:22:AD:08
CUSTOMER UID
F378934F
SOFTWARE UID
00:2A:00:0A
SOFTWARE NAME
FinIntrusion-Kit
VERSION MAJOR
4
NOT BEFORE
1323820800
NOT AFTER
1339545600
DEMO
0

| Expired
| 27
| 5
| 1
| 5
| 2012-01-04 15:37:27
| 2013-12-12 12:32:06
|-
| 460
| 7D:89:B3:81:9F:30:B4:07
| 00:1F:00:0A
| FinFly-ISP
| 4
| 1318723200
| 2011-10-16 02:00:00
| 1372636800
| 2013-07-01 02:00:00
| 2012-12-14 18:00:15
| License.txt
| MACHINE UID
7D:89:B3:81:9F:30:B4:07
CUSTOMER UID
F378934F
SOFTWARE UID
00:1F:00:0A
SOFTWARE NAME
FinFly-ISP
VERSION MAJOR
4
NOT BEFORE
1318723200
NOT AFTER
1372636800
DEMO
0

| Expired
| 27
| 11
| 0
| 5
| 2012-12-14 18:00:15
| 2013-09-03 09:17:01
|-
| 461
| 53:83:3B:F4:65:4A:45:1A
| 00:1B:00:0A
| FinFly-Web
| 4
| 1313193600
| 2011-08-13 02:00:00
| 1372636800
| 2013-07-01 02:00:00
| 2012-12-14 18:00:30
| License1.txt
| MACHINE UID
53:83:3B:F4:65:4A:45:1A
CUSTOMER UID
F378934F
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
4
NOT BEFORE
1313193600
NOT AFTER
1372636800
DEMO
0

| Expired
| 27
| 13
| 0
| 5
| 2012-12-14 18:00:30
| 2013-09-03 09:17:01
|-
| 603
| 74:FA:7E:74:E8:73:9B:03
| 00:1E:00:0A
| FinSpyV2
| 4
| 1304812800
| 2011-05-08 02:00:00
| 1380499200
| 2013-09-30 02:00:00
| 2013-06-26 15:47:15
| License.txt
| MACHINE UID
74:FA:7E:74:E8:73:9B:03
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
7
TARGETS MAX NUMBER
150
NOT BEFORE
1304812800
NOT AFTER
1380499200
MOBILE NOT BEFORE
0
MOBILE NOT AFTER
0
MOBILE TARGETS MAX NUMBER
0
VERSION MAJOR
4
DEMO
0

| Expired
| 27
| 1
| 1
| 5
| 2013-06-26 15:47:15
| 2013-12-12 12:31:44
|-
| 689
| 99:68:A5:6D:80:1F:26:AF
| 00:1C:00:0A
| FinUSB
| 3
| 1386547200
| 2013-12-09 01:00:00
| 1481846400
| 2016-12-16 01:00:00
| 2013-12-12 12:46:03
| License.txt
| MACHINE UID
99:68:A5:6D:80:1F:26:AF
CUSTOMER UID
F378934F
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1386547200
NOT AFTER
1481846400
DEMO
0

| Activated
| 27
| 3
| 0
| 5
| 2013-12-12 12:46:03
| 2013-12-12 11:46:03
|-
| 690
| 74:FA:7E:74:E8:73:9B:03
| 00:1E:00:0A
| FinSpyV2
| 4
| 1386547200
| 2013-12-09 01:00:00
| 1481846400
| 2016-12-16 01:00:00
| 2013-12-12 12:48:25
| License.txt
| MACHINE UID
74:FA:7E:74:E8:73:9B:03
CUSTOMER UID
F378934F
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
7
TARGETS MAX NUMBER
150
NOT BEFORE
1386547200
NOT AFTER
1481846400
MOBILE NOT BEFORE
0
MOBILE NOT AFTER
0
MOBILE TARGETS MAX NUMBER
0
VERSION MAJOR
4
DEMO
0

| Activated
| 27
| 1
| 0
| 5
| 2013-12-12 12:48:25
| 2013-12-12 11:48:25
|-
| 691
| C0:3D:F7:EB:82:22:AD:08
| 00:2A:00:0A
| FinIntrusion-Kit
| 4
| 1386547200
| 2013-12-09 01:00:00
| 1481846400
| 2016-12-16 01:00:00
| 2013-12-12 13:31:34
| License.txt
| MACHINE UID
C0:3D:F7:EB:82:22:AD:08
CUSTOMER UID
F378934F
SOFTWARE UID
00:2A:00:0A
SOFTWARE NAME
FinIntrusion-Kit
VERSION MAJOR
4
NOT BEFORE
1386547200
NOT AFTER
1481846400
DEMO
0

| Activated
| 27
| 5
| 0
| 5
| 2013-12-12 13:31:34
| 2013-12-12 12:31:34
|}

==== Support-Requests ====

==== 174C3701 ====
TrackingID: "174C3701"

Summary: "Problem with IP connected printer NETWORK PRINTER"

Description: "On infected target pc network connected printer is not working."

ProductID: 1

TypeID: 1

FileName: "174C3701"

StatusNotification: 1

SupportComments: "After consultation by Skype is the problem not relevant anymore. Regarding our tests was the problem not related to our product."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-12-03 12:47:08"

LastUpdated: "2013-01-07 15:49:27"

==== 1D42818D ====
TrackingID: "1D42818D"

Summary: "Connection Failure"

Description: "Sometkhing happened with FinSpy master. FinSpy agent can not connect to the FinSpy master. It gives error message/Connection failure:Connection to teh master was terminated unexpectedly. You will need to reconnect in order to continue. "

ProductID: 1

TypeID: 1

FileName: "1D42818D"

StatusNotification: 1

SupportComments: "Problem has been fixed by Skype on Sunday."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-10 06:43:55"

LastUpdated: "2012-03-12 17:34:09"

==== 2380A5E4 ====
TrackingID: "2380A5E4"

Summary: "Admin Workstation Problems with version4.30 "

Description: "When we remove target name other informations like IP......... comes. But when we put target name again lost all information except target name."

ProductID: 1

TypeID: 3

FileName: "2380A5E4.png"

StatusNotification: 1

SupportComments: "An special email has been send with detailed information's to fix this issue."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2013-03-15 04:53:52"

LastUpdated: "2013-06-21 11:38:09"

==== 25E72758 ====
TrackingID: 25E72758

Summary: "Comodo"

Description: "When we try to infect PC with comodo firewall installed it gives us message block or accept connection. When we choose block it does not work and when we chose accept connection it gives one more message internet explorer asking permition. even when we already infect PC from configuration comodo SW we can diconnect the trojan connection. And from comodo we can see all connections from PC IP port ... etc. even if we use active hiding."

ProductID: 1

TypeID: 1

FileName: 25E72758

StatusNotification: 1

SupportComments: "A suitable mail has been sent."

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2012-02-11 05:21:58"

LastUpdated: "2012-02-13 15:09:34"

==== 407DF102 ====
TrackingID: "407DF102"

Summary: "Analyse daya view"

Description: "It would be a nice feature to define in analyse data to view only data with certain importance levels."

ProductID: 1

TypeID: 5

FileName: "407DF102"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:11:23"

LastUpdated: "2011-12-28 13:28:43"

==== 48B55E65 ====
TrackingID: "48B55E65"

Summary: "Live Session Timeout"

Description: "If Agent 1 disconnects properly via Disconnect from the target it sometimes takes 30 minutes or more that Agent 2 can connect to the target.\r\n"

ProductID: 1

TypeID: 2

FileName: "48B55E65"

StatusNotification: 1

SupportComments: "After consultation by Skype, the problem will be closed"

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:05:22"

LastUpdated: "2012-01-31 15:10:18"

==== 55AF0437 ====
TrackingID: "55AF0437"

Summary: "Data analyze"

Description: "When we open a target on data analyse screen appears only new screen recordings. And when we statr searching it shows everything, this means old analyzed datas also. ihis crates uncomfort when operator works."

ProductID: 1

TypeID: 3

FileName: "55AF0437"

StatusNotification: 1

SupportComments: "<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>"

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2014-05-28 14:29:38"

LastUpdated: "2014-06-17 09:40:54"

==== 59106924 ====
TrackingID: 59106924

Summary: "Local proxy"

Description: "On a small local network configured proxy and everyone goes to the internet with this proxy. We infected a target PC and we can not see him on agent PC."

ProductID: 1

TypeID: 1

FileName: 59106924

StatusNotification: 1

SupportComments: "A suitable mail has been sent."

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2012-02-09 13:42:28"

LastUpdated: "2012-02-13 15:09:48"

==== 5A47A6CC ====
TrackingID: "5A47A6CC"

Summary: "enumeration"

Description: "we would like to have an enumeration feature on the FinSpy GUI, allowing us to see how many records there are in the target session. We would like it to be as follows:\r\ne.g.\r\n1. captured keystrokes\r\n2. captured keystrokes\r\n3. microphone recording\r\n4. Voip\r\n5. microphone recording\r\n6. Voip\r\nJust a simple enumeration."

ProductID: 1

TypeID: 5

FileName: "5A47A6CC"

StatusNotification: 1

SupportComments: "A ticket was opened regarding the enumeration already. Please see TrackingID:* E79C119F"

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-06 04:45:54"

LastUpdated: "2012-03-08 12:39:08"

==== 68164DC9 ====
TrackingID: "68164DC9"

Summary: "Keyword Search"

Description: "Keyword search through all keyloggings."

ProductID: 1

TypeID: 5

FileName: "68164DC9"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:13:10"

LastUpdated: "2011-12-28 13:28:05"

==== 6E66676A ====
TrackingID: "6E66676A"

Summary: "keyword filter"

Description: "We would like to have such a keyword filter feature, allowing us to search for a specific keyword not in a single keyloger record but in all the keyloger records of the target."

ProductID: 1

TypeID: 5

FileName: "6E66676A"

StatusNotification: 1

SupportComments: "A ticket regarding this topic was already opened. We will follow up with TrackingID: 68164DC9"

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-06 04:39:07"

LastUpdated: "2012-03-08 12:31:25"

==== 75760D86 ====
TrackingID: "75760D86"

Summary: "FS Agent Popup"

Description: "If the FS Agent is in fullscreen-mode and then throws a popup - the popup will be in the background. Means the FS Agent needs to be closed to work with it. Agent is running
Windows 7.\r\n"

ProductID: 1

TypeID: 2

FileName: "75760D86"

StatusNotification: 1

SupportComments: "A suitable mail has been sent. The problem will be fixed in the upcoming version."

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:06:58"

LastUpdated: "2012-01-31 15:14:59"

==== 7E29F27F ====
TrackingID: "7E29F27F"

Summary: "keylog viewer"

Description: "When we open keylog viewer on one of our agents time of entered sites are different than other agents. It shows 2 hours late."

ProductID: 1

TypeID: 2

FileName: "7E29F27F"

StatusNotification: 1

SupportComments: "After consultation, the problem has been fixed by adjusting the timezone on the Agent"

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-01-23 07:23:54"

LastUpdated: "2012-01-31 15:06:45"

==== 93A7355E ====
TrackingID: "93A7355E"

Summary: "Skype: File Transfer"

Description: "Most of the time and with most targets there are no files captured when transferred via Skype. Even though the Chat Log shows that the files were transferred. Target is WinXP, MBR, v.3.0\r\n"

ProductID: 1

TypeID: 2

FileName: "93A7355E"

StatusNotification: 1

SupportComments: "Problem solved with 4.00 release. As discussed by Skype it is important to update the target to the latest version, if the problem exists on a target.<br />---<br />As discussed, the problem is related to an active hiding problem, which is fixed with the upcoming version."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:08:07"

LastUpdated: "2012-10-15 15:28:45"

==== 94584CAA ====
TrackingID: "94584CAA"

Summary: "operator network flapping when we use the system"

Description: "On both mobile network side and fixed network side when we set a rule for targets operator complains us about network flapping. And users can not open their email accounts."

ProductID: 11

TypeID: 1

FileName: "94584CAA"

StatusNotification: 1

SupportComments: "Problem has been solved with engineers on site."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-28 14:50:51"

LastUpdated: "2012-10-15 15:23:57"

==== 97A24990 ====
TrackingID: "97A24990"

Summary: "AV"

Description: "Detected by AV programs. Mail servers detects immediately like mail.ru "

ProductID: 1

TypeID: 3

FileName: "97A24990"

StatusNotification: 1

SupportComments: "An corresponding email has been sent."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2014-05-28 14:20:36"

LastUpdated: "2014-06-17 09:42:44"

==== 9F4E1E62 ====
TrackingID: "9F4E1E62"

Summary: "Skype not recorded at all"

Description: "One target is using Skype - confirmed via Screen session - but no Skype data at all."

ProductID: 1

TypeID: 2

FileName: "9F4E1E62"

StatusNotification: 1

SupportComments: "Problem solved with 4.00 release. As discussed by Skype it is important to update the target to the latest version, if the problem exists on a target.<br />----<br />As discussed, the problem is related to an active hiding problem, which is fixed with the upcoming version."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:07:44"

LastUpdated: "2012-10-15 15:28:10"

==== AAFC3D6A ====
TrackingID: "AAFC3D6A"

Summary: "UEFI"

Description: "New notebooks can not be infected by MBR"

ProductID: 1

TypeID: 5

FileName: "AAFC3D6A"

StatusNotification: 1

SupportComments: "An corresponding email has been sent."

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2014-05-28 14:23:01"

LastUpdated: "2014-06-17 09:42:06"

==== BD133B4F ====
TrackingID: "BD133B4F"

Summary: "Appeared problems after upgrading the system"

Description: "When we open agent we can not see our targets immediately we can see them after 15 seconds. Is working very slow. And even when we see our targets we can not see all
information about our targets. Target name, Target IP .... As soon as we remove target name target IP appears and when we put target name back information about target IP again disappears."

ProductID: 1

TypeID: 2

FileName: "BD133B4F.png"

StatusNotification: 1

SupportComments: "An special email has been send with the detailed information's to fix this issue."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2013-03-11 04:41:49"

LastUpdated: "2013-06-21 11:40:06"

==== DF8501E0 ====
TrackingID: "DF8501E0"

Summary: "Key logger"

Description: "Keylogger figure is working but it does not appear on screen as before. This means we get huge document but we do not know where and on which header target typed. Also time stamp function is not clear or functioning wrong."

ProductID: 1

TypeID: 1

FileName: "DF8501E0"

StatusNotification: 1

SupportComments: "<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>\r\n<pre>An corresponding email has been sent.</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>\r\n</pre>"

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2014-05-28 14:35:14"

LastUpdated: "2014-06-17 09:38:21"

==== E383E9CB ====
TrackingID: "E383E9CB"

Summary: "volume control"

Description: "We would like to have possibility of volume control on the player, as well as the balance control so that we could increase or decrease the volume of one or another conversation party."

ProductID: 1

TypeID: 5

FileName: "E383E9CB"

StatusNotification: 1

SupportComments: "Feature has been implemented."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-06 04:41:34"

LastUpdated: "2012-10-12 10:43:52"

==== E6E5C378 ====
TrackingID: "E6E5C378"

Summary: "Transfer delay"

Description: "The recorded data sometimes will be transferred with a delay of a few hours or days. This only occures with Keylogging module. Faced only with one particular.\r\n"

ProductID: 1

TypeID: 2

FileName: "E6E5C378"

StatusNotification: 1

SupportComments: "The problem is related to the client network connection and therefore a technical limitation we can not handle. After consultation by Skype the data will be transferred to the Master, therefore a FinSpy problem can be excluded."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:07:16"

LastUpdated: "2012-02-01 15:12:46"

==== E79C119F ====
TrackingID: "E79C119F"

Summary: "Counting data in Analyse Data"

Description: "We would also like to have numeration of files in the analyse data window."

ProductID: 1

TypeID: 5

FileName: "E79C119F"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2011-12-22 13:12:21"

LastUpdated: "2011-12-28 13:28:23"

==== F1C9FD59 ====
TrackingID: "F1C9FD59"

Summary: "Problem with GUI"

Description: "From GUI we could not reinfect or edit our targets and we could not see any changes on the system. In the attached file shown error message"

ProductID: 11

TypeID: 2

FileName: "F1C9FD59.png"

StatusNotification: 1

SupportComments: "Problem has been solved with latest version."

StatusID: 4

CustomerID: 27

Language: "en"

CreationDate: "2012-03-10 05:47:22"

LastUpdated: "2012-10-15 15:24:34"

==== F481E721 ====
TrackingID: "F481E721"

Summary: "web camera"

Description: "Web camera module is not working. Untill now we could not use it. None of our target PC and test PC worked."

ProductID: 1

TypeID: 2

FileName: "F481E721"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 27

Language: "en"

CreationDate: "2012-03-03 06:41:41"

LastUpdated: "2012-03-08 14:55:20"

=== Feedback ===
==== 2 ====
ID: 2

FirstName: "Nazar"

To: "support@gamma-international.de"

Subject: "Deep Freeze"

Description: "One of our target PC is with Deep Freeze 7 sw. And when we infected it we can not see that PC as online it is ofline"

Language: "en"

CustomerID: 27

Timestamp: "2011-05-24 11:35:31"

[[Kategorie:FinFisher]]

FinFisher/F378934F - Versionsgeschichte

Anonymous: /* Licenses */