Anonymous: /* Licenses */

2014-08-08T16:59:44Z

Licenses

Neue Seite

== E0AD6E22 ==

=== Licenses ===

{| class="wikitable sortable" style="text-align:center;"
|+'''customer_license'''
!LicenseID
!MachineUID
!SoftwareUID
!SoftwareName
!VersionMajor
!NotBefore
!ValidityStart
!NotAfter
!ValidityEnd
!InstallationDate
!LicenseFile
!LicenseContents
!Status
!CustomerID
!ProductID
!Deleted
!UserID
!DataEntryDate
!LastUpdated
|-
| 122
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 00:00:00
| 1327968000
| 2012-01-31 00:00:00
| 2011-02-01 13:01:43
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1327968000
DEMO
0

| Expired
| 15
| 13
| 1
| 5
| 2011-02-01 13:01:43
| 2012-03-29 18:08:37
|-
| 123
| FA:B2:FA:7E:6C:B0:66:FD
| 00:1A:00:0A
| FinFly-Lite
| 2
| 1296172800
| 2011-01-28 00:00:00
| 1327881600
| 2012-01-30 00:00:00
| 2011-02-01 13:02:55
| License.txt
| MACHINE UID
FA:B2:FA:7E:6C:B0:66:FD
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1A:00:0A
SOFTWARE NAME
FinFly-Lite
VERSION MAJOR
2
NOT BEFORE
1296172800
NOT AFTER
1327881600
DEMO
0

| Expired
| 15
| 2
| 1
| 5
| 2011-02-01 13:02:55
| 2012-03-29 18:08:56
|-
| 153
| 65:8D:DE:78:38:5E:5C:50
| 00:1C:00:0A
| FinUSB
| 3
| 1299456000
| 2011-03-07 01:00:00
| 1331251200
| 2012-03-09 01:00:00
| 2011-03-09 15:05:18
| License.txt
| MACHINE UID
65:8D:DE:78:38:5E:5C:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1299456000
NOT AFTER
1331251200
DEMO
0

| Expired
| 15
| 3
| 1
| 5
| 2011-03-09 15:05:18
| 2012-03-29 18:08:53
|-
| 154
| 56:4B:75:12:32:52:90:06
| 00:1D:00:0A
| FinFireWire
| 2
| 1299456000
| 2011-03-07 01:00:00
| 1331251200
| 2012-03-09 01:00:00
| 2011-03-09 15:15:34
| License.txt
| MACHINE UID
56:4B:75:12:32:52:90:06
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1D:00:0A
SOFTWARE NAME
FinFireWire
VERSION MAJOR
2
NOT BEFORE
1299456000
NOT AFTER
1331251200
DEMO
0

| Expired
| 15
| 12
| 1
| 5
| 2011-03-09 15:15:34
| 2012-03-29 18:08:50
|-
| 155
| 56:4B:75:12:32:52:90:06
| 00:1D:00:0A
| FinFireWire
| 2
| 1299456000
| 2011-03-07 01:00:00
| 1331251200
| 2012-03-09 01:00:00
| 2011-03-09 15:15:48
| License.txt
| MACHINE UID
56:4B:75:12:32:52:90:06
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1D:00:0A
SOFTWARE NAME
FinFireWire
VERSION MAJOR
2
NOT BEFORE
1299456000
NOT AFTER
1331251200
DEMO
0

| Activated
| 15
| 5
| 1
| 5
| 2011-03-09 15:15:48
| 2012-01-04 14:48:45
|-
| 169
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1321315200
| 2011-11-15 01:00:00
| 2011-03-16 15:26:53
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1321315200
DEMO
0

| Activated
| 15
| 1
| 1
| 5
| 2011-03-16 15:26:53
| 2011-11-08 13:19:38
|-
| 170
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1321315200
| 2011-11-15 01:00:00
| 2011-03-16 15:27:40
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1321315200
DEMO
0

| Activated
| 15
| 16
| 1
| 5
| 2011-03-16 15:27:40
| 2011-11-08 13:19:44
|-
| 253
| A5:1E:D6:FD:7C:C1:65:35
| 00:2A:00:0A
| FinIntrusion-Kit
| 4
| 1299456000
| 2011-03-07 01:00:00
| 1331251200
| 2012-03-09 01:00:00
| 2011-10-20 13:31:53
| License.txt
| MACHINE UID
A5:1E:D6:FD:7C:C1:65:35
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:2A:00:0A
SOFTWARE NAME
FinIntrusion-Kit
VERSION MAJOR
4
NOT BEFORE
1299456000
NOT AFTER
1331251200
DEMO
0

| Expired
| 15
| 5
| 1
| 5
| 2011-10-20 13:31:53
| 2012-03-29 18:08:47
|-
| 266
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1325376000
| 2012-01-01 01:00:00
| 2011-11-08 14:18:38
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1325376000
DEMO
0

| Activated
| 15
| 1
| 1
| 5
| 2011-11-08 14:18:38
| 2011-12-06 17:14:03
|-
| 267
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1325376000
| 2012-01-01 01:00:00
| 2011-11-08 14:19:19
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1325376000
DEMO
0

| Activated
| 15
| 16
| 1
| 5
| 2011-11-08 14:19:19
| 2011-12-06 17:14:26
|-
| 276
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1326585600
| 2012-01-15 01:00:00
| 2011-12-06 18:09:50
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1326585600
DEMO
0

| Expired
| 15
| 1
| 1
| 5
| 2011-12-06 18:09:50
| 2012-03-29 18:08:43
|-
| 277
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1326585600
| 2012-01-15 01:00:00
| 2011-12-06 18:10:41
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1326585600
DEMO
0

| Activated
| 15
| 1
| 1
| 5
| 2011-12-06 18:10:41
| 2011-12-06 17:14:38
|-
| 278
| 38:E5:33:A7:0A:22:0E:2B
| 00:1E:00:0A
| FinSpyV2
| 3
| 1264896000
| 2010-01-31 01:00:00
| 1326585600
| 2012-01-15 01:00:00
| 2011-12-06 18:12:55
| License.txt
| MACHINE UID
38:E5:33:A7:0A:22:0E:2B
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
VERSION MAJOR
3
NOT BEFORE
1264896000
NOT AFTER
1326585600
DEMO
0

| Expired
| 15
| 16
| 1
| 5
| 2011-12-06 18:12:55
| 2012-03-29 18:09:00
|-
| 349
| 65:8D:DE:78:38:5E:5C:50
| 00:1C:00:0A
| FinUSB
| 3
| 1299456000
| 2011-03-07 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:05:29
| License.txt
| MACHINE UID
65:8D:DE:78:38:5E:5C:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1C:00:0A
SOFTWARE NAME
FinUSB
VERSION MAJOR
3
NOT BEFORE
1299456000
NOT AFTER
1359590400
DEMO
0

| Expired
| 15
| 3
| 1
| 5
| 2012-03-29 20:05:29
| 2013-02-18 14:23:29
|-
| 350
| 59:58:C7:47:41:AA:B9:8A
| 00:1E:00:0A
| FinSpyV2
| 4
| 1264896000
| 2010-01-31 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:05:54
| License.txt
| MACHINE UID
59:58:C7:47:41:AA:B9:8A
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
NOT BEFORE
1264896000
NOT AFTER
1359590400
MOBILE NOT BEFORE
0
MOBILE NOT AFTER
0
MOBILE TARGETS MAX NUMBER
0
VERSION MAJOR
4
DEMO
0

| Expired
| 15
| 1
| 1
| 5
| 2012-03-29 20:05:54
| 2013-02-18 14:23:25
|-
| 351
| 59:58:C7:47:41:AA:B9:8A
| 00:1E:00:0A
| FinSpyV2
| 4
| 1264896000
| 2010-01-31 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:06:06
| License.txt
| MACHINE UID
59:58:C7:47:41:AA:B9:8A
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
NOT BEFORE
1264896000
NOT AFTER
1359590400
MOBILE NOT BEFORE
0
MOBILE NOT AFTER
0
MOBILE TARGETS MAX NUMBER
0
VERSION MAJOR
4
DEMO
0

| Expired
| 15
| 1
| 1
| 5
| 2012-03-29 20:06:06
| 2013-02-18 14:23:15
|-
| 352
| 59:58:C7:47:41:AA:B9:8A
| 00:1E:00:0A
| FinSpyV2
| 4
| 1264896000
| 2010-01-31 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:06:19
| License.txt
| MACHINE UID
59:58:C7:47:41:AA:B9:8A
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
50
NOT BEFORE
1264896000
NOT AFTER
1359590400
MOBILE NOT BEFORE
0
MOBILE NOT AFTER
0
MOBILE TARGETS MAX NUMBER
0
VERSION MAJOR
4
DEMO
0

| Expired
| 15
| 16
| 1
| 5
| 2012-03-29 20:06:19
| 2013-02-18 14:23:11
|-
| 353
| A5:1E:D6:FD:7C:C1:65:35
| 00:1A:00:0A
| FinFly-LAN
| 4
| 1296172800
| 2011-01-28 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:06:43
| License.txt
| MACHINE UID
A5:1E:D6:FD:7C:C1:65:35
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1A:00:0A
SOFTWARE NAME
FinFly-LAN
VERSION MAJOR
4
NOT BEFORE
1296172800
NOT AFTER
1359590400
DEMO
0

| Expired
| 15
| 2
| 1
| 5
| 2012-03-29 20:06:43
| 2013-02-18 14:23:07
|-
| 354
| 56:4B:75:12:32:52:90:06
| 00:1D:00:0A
| FinFireWire
| 2
| 1299456000
| 2011-03-07 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:07:13
| License.txt
| MACHINE UID
56:4B:75:12:32:52:90:06
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1D:00:0A
SOFTWARE NAME
FinFireWire
VERSION MAJOR
2
NOT BEFORE
1299456000
NOT AFTER
1359590400
DEMO
0

| Expired
| 15
| 12
| 1
| 5
| 2012-03-29 20:07:13
| 2013-02-18 14:23:04
|-
| 355
| A5:1E:D6:FD:7C:C1:65:35
| 00:2A:00:0A
| FinIntrusion-Kit
| 4
| 1299456000
| 2011-03-07 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:07:42
| License.txt
| MACHINE UID
A5:1E:D6:FD:7C:C1:65:35
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:2A:00:0A
SOFTWARE NAME
FinIntrusion-Kit
VERSION MAJOR
4
NOT BEFORE
1299456000
NOT AFTER
1359590400
DEMO
0

| Expired
| 15
| 5
| 1
| 5
| 2012-03-29 20:07:42
| 2013-02-18 14:23:01
|-
| 356
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1359590400
| 2013-01-31 01:00:00
| 2012-03-29 20:08:04
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1359590400
DEMO
0

| Expired
| 15
| 13
| 1
| 5
| 2012-03-29 20:08:04
| 2013-02-18 14:22:58
|-
| 498
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:20:36
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 13
| 1
| 5
| 2013-02-18 15:20:36
| 2013-05-08 12:47:25
|-
| 499
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:20:50
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 5
| 1
| 5
| 2013-02-18 15:20:50
| 2013-05-08 12:47:20
|-
| 500
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:21:28
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 12
| 1
| 5
| 2013-02-18 15:21:28
| 2013-05-08 12:47:17
|-
| 501
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:21:42
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 2
| 1
| 5
| 2013-02-18 15:21:42
| 2013-05-08 12:47:14
|-
| 502
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:22:00
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 1
| 1
| 5
| 2013-02-18 15:22:00
| 2013-05-08 12:47:11
|-
| 503
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:22:13
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 1
| 1
| 5
| 2013-02-18 15:22:13
| 2013-05-08 12:47:08
|-
| 504
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1364688000
| 2013-03-31 01:00:00
| 2013-02-18 15:22:35
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1364688000
DEMO
0

| Expired
| 15
| 3
| 1
| 5
| 2013-02-18 15:22:35
| 2013-05-08 12:47:05
|-
| 505
| DA:82:33:9B:FD:50:78:42
| 00:1E:00:0A
| FinSpyV2
| 4
| 1359244800
| 2013-01-27 01:00:00
| 1383177600
| 2013-10-31 01:00:00
| 2013-02-18 15:23:59
| License.txt
| MACHINE UID
DA:82:33:9B:FD:50:78:42
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
0
NOT BEFORE
1359244800
NOT AFTER
1383177600
MOBILE NOT BEFORE
1359244800
MOBILE NOT AFTER
1383177600
MOBILE TARGETS MAX NUMBER
15
VERSION MAJOR
4
DEMO
0

| Expired
| 15
| 14
| 1
| 5
| 2013-02-18 15:23:59
| 2013-12-12 17:44:23
|-
| 586
| E2:F0:C6:E3:9D:F8:F8:50
| 00:1B:00:0A
| FinFly-Web
| 2
| 1296259200
| 2011-01-29 01:00:00
| 1375228800
| 2013-07-31 02:00:00
| 2013-05-08 14:43:20
| License.txt
| MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50
CUSTOMER UID
E0AD6E22
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
2
NOT BEFORE
1296259200
NOT AFTER
1375228800
DEMO
0

| Expired
| 15
| 13
| 0
| 5
| 2013-05-08 14:43:20
| 2013-09-03 09:17:01
|}

=== Support-Requests ===

==== 062CD9AA ====
TrackingID: "062CD9AA"

Summary: "Speed test fails after PC is infected"

Description: "When user runs speed test from infected PC - arp poision - upload test fails, while download test is ok.\r\nWhen uninfected, upload test ok again."

ProductID: 2

TypeID: 2

FileName: "062CD9AA.png"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 15

Language: "en"

CreationDate: "2012-07-19 14:20:52"

LastUpdated: "2012-08-22 15:18:07"

==== 096E80EA ====
TrackingID: "096E80EA"

Summary: "FinSpy_Master and FinSpy_Proxynot can not start"

Description: "Hi every body, \r\nplease help us. After installing the 4.01 update to the Offline Master can not start FinSpy_Master proces and FinSpy_Master proces. I installed the same package on the online master where everything works just fine.\r\nWhat logs do you need?"

ProductID: 1

TypeID: 1

FileName: "096E80EA"

StatusNotification: 1

SupportComments: "The problem has been solved through a Skype session, with on of your engineers."

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2012-04-02 17:15:05"

LastUpdated: "2012-04-05 09:54:37"

==== 396BC639 ====
TrackingID: "396BC639"

Summary: "Relay for windows not provided anymore"

Description: "Relay for windows not provided anymore."

ProductID: 1

TypeID: 1

FileName: "396BC639"

StatusNotification: 1

SupportComments: "After consultation is the Windows relay not required anymore, therefore we will close the ticket"

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2012-10-05 16:34:16"

LastUpdated: "2012-10-15 15:31:34"

==== 56CCC776 ====
TrackingID: "56CCC776"

Summary: "Exported data should contain html meta file "

Description: "Exported data should contain html meta file / web page with reference to exported files / as its used in FinUSB."

ProductID: 1

TypeID: 4

FileName: "56CCC776"

StatusNotification: 1

SupportComments: "Dear Customer, the feature has been added in version 3.0. A suitable mail has been sent. Sincerely yours, FinFisher Customer Support"

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2010-11-16 10:00:36"

LastUpdated: "2011-07-08 15:48:15"

==== 6EF15A4A ====
TrackingID: "6EF15A4A"

Summary: "Keylogger doesnt catch Fn keys"

Description: "Keylogger doesnt catch Fn keys. So its not possible to catch charakters typed with help of combination Fn / Alt / Number from numeric keyboard."

ProductID: 1

TypeID: 2

FileName: "6EF15A4A"

StatusNotification: 1

SupportComments: "A corresponding mail has been sent."

StatusID: 2

CustomerID: 15

Language: "en"

CreationDate: "2010-11-16 09:57:06"

LastUpdated: "2010-12-01 11:56:13"

==== 8FBECCD2 ====
TrackingID: "8FBECCD2"

Summary: "64bit OS support"

Description: "Dear support, can you please inform, when version of FireWire with 64bit OS support will be available? In roadmap, Q1 was announced.\r\nCustomer have urgent case.\r\nThanks and
best regards\r\nRostislav Psota"
ProductID: 12

TypeID: 3

FileName: "8FBECCD2"

StatusNotification: 1

SupportComments: "64 Bit system are full supported in the meanwhile. A suitable mail has been sent."

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2011-06-02 08:20:01"

LastUpdated: "2012-04-05 10:00:26"

==== 9691107D ====
TrackingID: "9691107D"

Summary: "Keylogger export"

Description: "In stabdard agent GUI, in module keylogger, normal and special characters are presented in different way different font , so its easy to evaluate. This distinguishing is not
in exported data Evidence protection export with html metadata , normal and special characters are written in the same way so evaluating is difficult. "

ProductID: 1

TypeID: 4

FileName: "9691107D"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 15

Language: "en"

CreationDate: "2012-10-08 10:23:57"

LastUpdated: "2012-10-08 13:03:47"

==== A94823E3 ====
TrackingID: "A94823E3"

Summary: "Remote master ethernet"

Description: "The remote master laptop is delivered with PCMCIA ethernet card. Very often it happens, that ethernet connection is lost and the card must be pulled out and inserted back to get LAN connection working again."

ProductID: 1

TypeID: 2

FileName: "A94823E3"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 15

Language: "en"

CreationDate: "2012-10-08 10:31:20"

LastUpdated: "2012-10-08 13:04:03"

==== BE17B45C ====
TrackingID: "BE17B45C"

Summary: "Save configuration button not active."

Description: "When configuration in imported to remote master, or new module is added, its not possible to save it and thus propagate to tatget, until something is changed in configuration window. \r\n\r\nBest regards\r\nRostislav Psota"

ProductID: 1

TypeID: 3

FileName: "BE17B45C.rtf"

StatusNotification: 1

SupportComments: "A suitable mail has been sent"

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2011-04-27 15:32:59"

LastUpdated: "2011-06-01 12:45:26"

==== EB8874C8 ====
TrackingID: "EB8874C8"

Summary: "Trojan does not communicate with online master."

Description: "Customer is using configuration offline/remote master. They generate trojan and analyze data at offline master, remote master communicates with trojan. Now in V4.11 they generated trojan at offline master, made infection, but trojan doesnt communicate with remote master.\r\n\r\nTo make a test, they generated trojan at remote master - then everything is ok.\r\n\r\nIt seems, that trojan communication keys, which were synchronized before, changed after upgrade.\r\n\r\nIs it possible it happened? Shall we copy again communication keys from ./finspy_master/data/certs from offline to remote master? Or is something different in new version?\r\n\r\nBest regards\r\nRostislav Psota"

ProductID: 1

TypeID: 3

FileName: "EB8874C8"

StatusNotification: 1

SupportComments: "A suitable bug fix were provided."

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2012-09-07 16:29:16"

LastUpdated: "2012-10-15 11:26:46"

==== F6B0EEE0 ====
TrackingID: "F6B0EEE0"

Summary: "Keyloger: unknown application with zero date and time"

Description: "When keylogger is used, downloaded data contain strange tab called Unknown. In attached example, target started wordpad and typed something. Data then contain one explorer tab and one wordpad tab with proper date and time and also senseless unknown tab with zero date and time. There is a question what it is.\r\n\r\nBest regards\r\nRostislav Psota"

ProductID: 1

TypeID: 3

FileName: "F6B0EEE0.rtf"

StatusNotification: 1
SupportComments: "Dear Customer, the problem has been fixed in version 3.0. A suitable information has been sent by mail. Sincerely yours, \r\n<pre wrap=\"\">FinFisher Customer Support </pre>"

StatusID: 4

CustomerID: 15

Language: "en"

CreationDate: "2011-04-27 15:20:57"

LastUpdated: "2011-07-08 15:43:38"

[[Kategorie:FinFisher]]

FinFisher/E0AD6E22 - Versionsgeschichte

Anonymous: /* Licenses */