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2014-08-08T21:35:37Z

Die Seite wurde neu angelegt: „== DDCD64A2 == === Licenses === {| class="wikitable sortable" style="text-align:center;" |+'''customer_license''' !LicenseID !MachineUID !SoftwareUID !Softwar…“

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== DDCD64A2 ==
=== Licenses ===

{| class="wikitable sortable" style="text-align:center;"
|+'''customer_license'''
!LicenseID
!MachineUID
!SoftwareUID
!SoftwareName
!VersionMajor
!NotBefore
!ValidityStart
!NotAfter
!ValidityEnd
!InstallationDate
!LicenseFile
!LicenseContents
!Status
!CustomerID
!ProductID
!Deleted
!UserID
!DataEntryDate
!LastUpdated
|-
| 104
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 3
| 1288224000
| 2010-10-28 00:00:00
| 1319932800
| 2011-10-30 00:00:00
| 2010-10-28 14:23:29
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
10
VERSION MAJOR
3
NOT BEFORE
1288224000
NOT AFTER
1319932800
DEMO
0

| Activated
| 29
| 1
| 1
| 5
| 2010-10-28 14:23:29
| 2011-07-12 08:41:28
|-
| 105
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 3
| 1288224000
| 2010-10-28 00:00:00
| 1319932800
| 2011-10-30 00:00:00
| 2010-10-28 14:23:46
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
10
VERSION MAJOR
3
NOT BEFORE
1288224000
NOT AFTER
1319932800
DEMO
0

| Activated
| 29
| 16
| 1
| 5
| 2010-10-28 14:23:46
| 2011-07-12 08:41:25
|-
| 219
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 4
| 1297209600
| 2011-02-09 01:00:00
| 1328918400
| 2012-02-11 01:00:00
| 2011-07-12 10:40:39
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
30
VERSION MAJOR
4
NOT BEFORE
1297209600
NOT AFTER
1328918400
DEMO
0

| Activated
| 29
| 1
| 1
| 5
| 2011-07-12 10:40:39
| 2012-02-10 09:35:20
|-
| 220
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 4
| 1297209600
| 2011-02-09 01:00:00
| 1328918400
| 2012-02-11 01:00:00
| 2011-07-12 10:41:12
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
30
VERSION MAJOR
4
NOT BEFORE
1297209600
NOT AFTER
1328918400
DEMO
0

| Activated
| 29
| 16
| 1
| 5
| 2011-07-12 10:41:12
| 2012-02-10 09:35:11
|-
| 294
| 59:D4:9D:0E:D3:7A:91:84
| 00:1B:00:0A
| FinFly-Web
| 4
| 1328572800
| 2012-02-07 01:00:00
| 1360540800
| 2013-02-11 01:00:00
| 2012-02-10 10:33:40
| License.txt
| MACHINE UID
59:D4:9D:0E:D3:7A:91:84
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1B:00:0A
SOFTWARE NAME
FinFly-Web
VERSION MAJOR
4
NOT BEFORE
1328572800
NOT AFTER
1360540800
DEMO
0

| Expired
| 29
| 13
| 0
| 5
| 2012-02-10 10:33:40
| 2013-02-11 00:17:01
|-
| 295
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 4
| 1297209600
| 2011-02-09 01:00:00
| 1360540800
| 2013-02-11 01:00:00
| 2012-02-10 10:34:31
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
30
VERSION MAJOR
4
NOT BEFORE
1297209600
NOT AFTER
1360540800
DEMO
0

| Expired
| 29
| 1
| 0
| 5
| 2012-02-10 10:34:31
| 2013-02-11 00:17:01
|-
| 296
| A9:2E:87:0D:13:76:CF:97
| 00:1E:00:0A
| FinSpyV2
| 4
| 1297209600
| 2011-02-09 01:00:00
| 1360540800
| 2013-02-11 01:00:00
| 2012-02-10 10:34:57
| License.txt
| MACHINE UID
A9:2E:87:0D:13:76:CF:97
CUSTOMER UID
DDCD64A2
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
30
VERSION MAJOR
4
NOT BEFORE
1297209600
NOT AFTER
1360540800
DEMO
0

| Expired
| 29
| 16
| 0
| 5
| 2012-02-10 10:34:57
| 2013-02-11 00:17:01
|}

=== Support-Requests ===

==== 06837971 ====
TrackingID: 06837971

Summary: "FIN USB NOT INFECTING"

Description: "WE HAVE PROBLEM WITH OUR FIN USB SYSTEM IS NOT WORKING WITH ALL VERSIONS"

ProductID: 16

TypeID: 1

FileName: 06837971

StatusNotification: 1

SupportComments: "<pre wrap=\"\">A suitable mail has been sent.</pre>"

StatusID: 2

CustomerID: 29

Language: "en"

CreationDate: "2011-10-02 09:38:56"

LastUpdated: "2011-11-02 18:05:05"

==== 1270040F ====
TrackingID: "1270040F"

Summary: "MAC Trojan"

Description: "Mac trojan that is created with finspy it is not working, attached is the massege box that comes when we are trying to infect the MAC book"

ProductID: 1

TypeID: 1

FileName: "1270040F.png"

StatusNotification: 1

SupportComments: "MAC OS X 10.4.X is not supported. A suitable mail has been sent."

StatusID: 4

CustomerID: 29

Language: "en"

CreationDate: "2012-02-28 07:40:00"

LastUpdated: "2012-02-29 18:18:42"

==== 52A2F802 ====
TrackingID: "52A2F802"

Summary: "Removed infaction"

Description: "1-We have a Problem with some targets that it been deleted by it self with out remove the infection from the target it goes to archive by it self.\r\n\r\n2-For infection with MBR : we infect a test PC from our side and we format the PC normally after when we chick it it loses it infection when we told from your people that MBR infection that survive from the formatting "

ProductID: 1

TypeID: 2

FileName: "52A2F802"

StatusNotification: 1

SupportComments: "A suitable mail has been sent."

StatusID: 4

CustomerID: 29

Language: "en"

CreationDate: "2011-02-19 10:16:59"

LastUpdated: "2011-06-01 12:39:09"

==== 5847C991 ====
TrackingID: "5847C991"

Summary: "Trojen detected by AntiVirus"

Description: "When using FinFly Web V2.0 Static Module the antivirus detects the trojen and it can be seen clearly by a popup.\r\nPlease find the attached screen shot of what is dispalyed on the screen. \r\n\r\nWhen Using iFrame module:\r\n1- some webistes doesnt open in Background e.g. Youtube, Facebook, twitter. \r\n2- the trojen popup comes behind the Youtube video in the self created website and in some websites the trojen does not appear at all.\r\n\r\nKinldy reveiw and revert back on this issues.\r\n"

ProductID: 13

TypeID: 1

FileName: "5847C991.jpg"

StatusNotification: 1

SupportComments: "Regarding the upcoming version, no more modifications will be conducted on the current version. A suitable mail has been sent."

StatusID: 4

CustomerID: 29

Language: "en"

CreationDate: "2012-02-20 06:33:20"

LastUpdated: "2012-03-01 11:22:16"

==== 677A9C84 ====
TrackingID: "677A9C84"

Summary: "USB Infection Generation ERROR"

Description: "Dears,\r\nreferring to our discussion with Mr. Holger, here we can explain more our issue related to the USB infection:\r\nwhen we select to do a direct USB infection, we have tick options to be selected as following:\r\n1- Master Boot record of HD\r\n2- Vista Windows 7 user mood infection\r\n3- Active hidding on target.\r\n\r\nwe do tick all the options above, to secure all the chances not to lose the target. we reach to know that once we select the first option ,which is very important to us, we get immediately an error with a title: Generation infection faild.\r\n\r\nPlease note that if i disable the first option, the ganeration can be easily done. but we totally need the first option to be active while the generation. so please kindly let us know the solution as this is a priority. \r\nwe had informed Mr. Holger about it. and he got a copy of the error. and i am attaching-uplaoding- the same picture of the error for your kind information"

ProductID: 1

TypeID: 1

FileName: "677A9C84.jpg"

StatusNotification: 1

SupportComments: "A suitable mail has been sent."

StatusID: 2

CustomerID: 29

Language: "en"

CreationDate: "2011-11-02 07:44:08"

LastUpdated: "2011-11-02 18:03:40"

==== A169FE42 ====
TrackingID: "A169FE42"

Summary: "Finspy Master Login Error"

Description: "Since yesterday we are facing problem to login. We get the the following error\r\n\r\nerror is connection to the master terminated unexpectedly. you will need to reconnect inorder to continue\r\n\r\nWe are copying all the Finspy Master the system logs for your reference.\r\n\r\nKinldy look into this issue ASAP so that we can resume our work. "

ProductID: 1

TypeID: 1

FileName: "A169FE42.rar"

StatusNotification: 1

SupportComments: "Problem has been fixed, with one of your engineers. A suitable mail has been sent"

StatusID: 4

CustomerID: 29

Language: "en"

CreationDate: "2012-02-21 06:38:46"

LastUpdated: "2012-02-21 11:58:13"

==== AAFC76C1 ====
TrackingID: "AAFC76C1"

Summary: "Losing targets"

Description: "After infecting a targets the targets works for few days only than he never comes online and we have to infect him agin, we notice that he is useing the same computer and same IP address. \r\n \r\nPlese contact us as soon as possible\r\n"

ProductID: 1

TypeID: 1

FileName: "AAFC76C1"

StatusNotification: 1

SupportComments: "<pre wrap=\"\">A suitable mail has been sent.</pre>"

StatusID: 2

CustomerID: 29

Language: "en"

CreationDate: "2011-10-20 07:30:57"

LastUpdated: "2011-11-02 18:04:32"

==== B71AF543 ====
TrackingID: "B71AF543"

Summary: "Critical issues in the system"

Description: "Dears,Please note that we are facing a critical issue in the system, where we are not benefiting any more from this system. Please see below problems:we have more than 2 targets where they are physically connected online, but we are not getting any record accordingly. To be more in details: the target license is showing effectively downloading the full activity log, but it fails to transfer it or send it to the Master.even though, when we switch ON the mic of any target, we reach to know that he is active and talking BUT, no record has been transferred to us like before. I hope I am clear in the above points. Please remember with me the previous issue which occurred with the full system because of the last update sent to us, then the rectify of the issue which was sent to us by your technical team. We started experiencing the above issues specially after this incident. Please investigate urgently and let us know the solution. As we are in a big lose of data now\r\n\r\nOther problem is we are geting some time errors"

ProductID: 1

TypeID: 1

FileName: "B71AF543.docx"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 29

Language: "en"

CreationDate: "2011-12-08 15:29:09"

LastUpdated: "2011-12-08 14:50:14"

==== BDE8F987 ====
TrackingID: "BDE8F987"

Summary: "referring to Tracking ID AAFC76C1"

Description: "referring to the last Tracking ID: AAFC76C1, we are explaining here more about the same issue in which to make the picture more clear:\r\nsince we have 30 target licenses, we are now using them all in which we have already 30 targets. we would like to inform you that once i infect any target PC, and once i got a confirmation in the system as the target is ONLINE, that means we caught the fish. But, unfortunately, that if the target went OFFLINE, he will stay OFFLINE in the system, even if he uses his PC or Laptop. even we have a confirmation that the target uses his PC, but unfortunately that the system didnt show the second and next use of his PC.\r\ntherefore, we request kindly, to find a solution as below:\r\n\r\n1- modify the system to clearly show that the target had been disabled or not any more infected.\r\n2- we 100 percent aware that we didnt enable self removal.\r\n3- we 100 percent aware that the infection has not been removed by the agent\r\n4- we have a confirmation that the targets which we lose are not formatting their PC every day.\r\n5- we believe the only possible option is the antivirus on the target PC is always detecting the infection and simply the target is deleting the infection. so, accordingly, i believe that we took this system since it easily infect with out the knowledge of any antivirus. and since technology is developing, we still cooperate to inform you if the anti virus is detecting the infection.\r\n\r\nplease let us know what to do in this case, as this issue keeps going on and we are losing targets daily with out our knowledge. and we are sure that we didnt do the removal. and we cant stay bugging and infecting the target every time since it is very sensitive. and we dont want the target to reach to know that someone is infecting his PC or spying on him.\r\n"

ProductID: 1

TypeID: 2

FileName: "BDE8F987"

StatusNotification: 1

SupportComments: "<pre wrap=\"\">A suitable mail has been sent.</pre>"

StatusID: 2

CustomerID: 29

Language: "en"

CreationDate: "2011-11-02 07:22:23"

LastUpdated: "2011-11-02 18:04:16"

[[Kategorie:FinFisher]]

FinFisher/DDCD64A2 - Versionsgeschichte

Anonymous: Die Seite wurde neu angelegt: „== DDCD64A2 == === Licenses === {| class="wikitable sortable" style="text-align:center;" |+'''customer_license''' !LicenseID !MachineUID !SoftwareUID !Softwar…“