Anonymous: /* Support-Requests */

2014-08-08T16:13:12Z

Support-Requests

Neue Seite

== 20FEC907 ==
=== Licenses ===

{| class="wikitable sortable" style="text-align:center;"
|+'''customer_license'''
!LicenseID
!MachineUID
!SoftwareUID
!SoftwareName
!VersionMajor
!NotBefore
!ValidityStart
!NotAfter
!ValidityEnd
!InstallationDate
!LicenseFile
!LicenseContents
!Status
!CustomerID
!ProductID
!Deleted
!UserID
!DataEntryDate
!LastUpdated
|-
| 430
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1379376000
| 2013-09-17 02:00:00
| 2012-09-27 15:08:17
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1379376000
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 1
| 1
| 5
| 2012-09-27 15:08:17
| 2013-08-08 06:54:28
|-
| 431
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1347840000
| 2012-09-17 02:00:00
| 2012-09-27 15:08:46
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
1
NOT BEFORE
1347753600
NOT AFTER
1347840000
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
1
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 1
| 1
| 5
| 2012-09-27 15:08:46
| 2012-09-27 14:22:39
|-
| 432
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1379376000
| 2013-09-17 02:00:00
| 2012-09-27 15:09:09
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
1
NOT BEFORE
1347753600
NOT AFTER
1379376000
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
1
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 14
| 1
| 5
| 2012-09-27 15:09:09
| 2013-08-08 06:54:32
|-
| 433
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347667200
| 2012-09-15 02:00:00
| 1379376000
| 2013-09-17 02:00:00
| 2012-09-27 15:09:37
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347667200
NOT AFTER
1379376000
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 14
| 1
| 5
| 2012-09-27 15:09:37
| 2013-08-08 06:54:37
|-
| 434
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1379376000
| 2013-09-17 02:00:00
| 2012-09-27 15:10:07
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1379376000
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 16
| 1
| 5
| 2012-09-27 15:10:07
| 2013-08-08 06:54:22
|-
| 435
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1379376000
| 2013-09-17 02:00:00
| 2012-09-27 16:22:33
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
1
TARGETS MAX NUMBER
1
NOT BEFORE
1347753600
NOT AFTER
1379376000
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1379376000
MOBILE TARGETS MAX NUMBER
1
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 1
| 1
| 5
| 2012-09-27 16:22:33
| 2013-08-08 06:54:17
|-
| 627
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1388793600
| 2014-01-04 01:00:00
| 2013-08-08 08:50:57
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1388793600
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1388793600
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 1
| 1
| 5
| 2013-08-08 08:50:57
| 2014-06-12 09:18:43
|-
| 628
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1388793600
| 2014-01-04 01:00:00
| 2013-08-08 08:51:15
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1388793600
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1388793600
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 1
| 1
| 5
| 2013-08-08 08:51:15
| 2014-06-12 09:18:47
|-
| 629
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347667200
| 2012-09-15 02:00:00
| 1388793600
| 2014-01-04 01:00:00
| 2013-08-08 08:51:42
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347667200
NOT AFTER
1388793600
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1388793600
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 14
| 1
| 5
| 2013-08-08 08:51:42
| 2014-06-12 09:18:45
|-
| 630
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347667200
| 2012-09-15 02:00:00
| 1388793600
| 2014-01-04 01:00:00
| 2013-08-08 08:51:56
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347667200
NOT AFTER
1388793600
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1388793600
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 14
| 1
| 5
| 2013-08-08 08:51:56
| 2014-06-12 09:18:50
|-
| 631
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1388793600
| 2014-01-04 01:00:00
| 2013-08-08 08:54:00
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1388793600
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1388793600
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 16
| 1
| 5
| 2013-08-08 08:54:00
| 2014-06-12 09:18:53
|-
| 773
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1396569600
| 2014-04-04 02:00:00
| 2014-03-04 10:04:26
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
2
NOT BEFORE
1347753600
NOT AFTER
1396569600
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1396569600
MOBILE TARGETS MAX NUMBER
2
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 1
| 1
| 5
| 2014-03-04 10:04:26
| 2014-06-12 09:18:56
|-
| 774
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1396569600
| 2014-04-04 02:00:00
| 2014-03-04 10:07:25
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
2
NOT BEFORE
1347753600
NOT AFTER
1396569600
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1396569600
MOBILE TARGETS MAX NUMBER
2
VERSION MAJOR
4
DEMO
0

| Expired
| 68
| 14
| 1
| 5
| 2014-03-04 10:07:25
| 2014-06-12 09:18:59
|-
| 822
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347667200
| 2012-09-15 02:00:00
| 1435622400
| 2015-06-30 02:00:00
| 2014-06-12 11:18:04
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347667200
NOT AFTER
1435622400
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1435622400
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 14
| 0
| 5
| 2014-06-12 11:18:05
| 2014-06-12 09:18:05
|-
| 823
| C7:C4:38:01:AC:03:1F:5E
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1435622400
| 2015-06-30 02:00:00
| 2014-06-12 11:18:27
| License.txt
| MACHINE UID
C7:C4:38:01:AC:03:1F:5E
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
2
TARGETS MAX NUMBER
5
NOT BEFORE
1347753600
NOT AFTER
1435622400
MOBILE NOT BEFORE
1347667200
MOBILE NOT AFTER
1435622400
MOBILE TARGETS MAX NUMBER
5
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 1
| 0
| 5
| 2014-06-12 11:18:27
| 2014-06-12 09:18:27
|-
| 828
| 4E:4A:58:5E:35:33:64:65
| 00:1E:00:0A
| FinSpyV2
| 4
| 1347753600
| 2012-09-16 02:00:00
| 1406764800
| 2014-07-31 02:00:00
| 2014-06-30 11:47:51
| License.txt
| MACHINE UID
4E:4A:58:5E:35:33:64:65
CUSTOMER UID
20FEC907
SOFTWARE UID
00:1E:00:0A
SOFTWARE NAME
FinSpyV2
AGENTS MAX NUMBER
3
TARGETS MAX NUMBER
2
NOT BEFORE
1347753600
NOT AFTER
1406764800
MOBILE NOT BEFORE
1347753600
MOBILE NOT AFTER
1406764800
MOBILE TARGETS MAX NUMBER
2
VERSION MAJOR
4
DEMO
0

| Activated
| 68
| 1
| 1
| 5
| 2014-06-30 11:47:51
| 2014-06-30 09:48:02
|}

===Support-Requests===
==== 09025F76 ====
TrackingID: "09025F76"

Summary: "Very long log in agent"

Description: "The current log presentation with a long list of loglines dont make any sense to the operator. It would be more useful to trigger the operator on an important error or event, for example by sending an email or SMS text message on fatal errors. With the current logging we missed a disk full warning."

ProductID: 1

TypeID: 4

FileName: "09025F76"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:32:27"

LastUpdated: "2014-06-12 13:32:27"

==== 16FA7A9D ====

TrackingID: "16FA7A9D"

Summary: "Non encrypted audio traffic between mobile target en server."

Description: "Non encrypted audio traffic between mobile target en server."

ProductID: 14

TypeID: 4

FileName: "16FA7A9D"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:23:22"

LastUpdated: "2014-06-12 13:23:22"

==== 3E9495C8 ====

TrackingID: "3E9495C8"

Summary: "Anti virus AVG blocks functionality in agent"

Description: "Some functionality of the agent/system do not work when the AVG AV tool is active. For example the keylogger module."

ProductID: 1

TypeID: 3

FileName: "3E9495C8"

StatusNotification: 1

SupportComments: "A corresponding email was sent"

StatusID: 2

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:18:11"

LastUpdated: "2014-07-15 11:02:02"

==== 8B1C0A1E ====

TrackingID: "8B1C0A1E"

Summary: "Remove default text â€œdeployment SMSâ€. Prevent from sending this text by accident. "

Description: "Remove default text â€œdeployment SMSâ€. Prevent from sending this text by accident. "

ProductID: 14

TypeID: 4

FileName: "8B1C0A1E"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:34:10"

LastUpdated: "2014-06-12 13:34:10"

==== A67F8A42 ====

TrackingID: "A67F8A42"

Summary: "Remove default text â€œSend WAP push messageâ€"

Description: "Remove default text â€œSend WAP push messageâ€"

ProductID: 14

TypeID: 4

FileName: "A67F8A42"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:35:19"

LastUpdated: "2014-06-12 13:35:19"

==== CACAE11F ====

TrackingID: "CACAE11F"

Summary: "Detectable android bug."

Description: "Android bug easy to reverse engineer and easy to find in target. Clear text ip address and German text strings. As a minimum, clear text ip addresses should be scrambled and text strings removed if possible"

ProductID: 14

TypeID: 4

FileName: "CACAE11F"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:28:03"

LastUpdated: "2014-06-12 13:28:03"

==== ECAE7A7B ====

TrackingID: "ECAE7A7B"

Summary: "AVG anti virus tool detects generated infection on agent"

Description: "AVG anti virus tool detects generated infection on agent"

ProductID: 1

TypeID: 3

FileName: "ECAE7A7B"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:20:09"

LastUpdated: "2014-06-12 13:20:09"

==== EEAAD2D4 ====

TrackingID: "EEAAD2D4"

Summary: "non encrypted SMS traffic between mobile target and system"

Description: "non encrypted SMS traffic between mobile target and system\r\n"

ProductID: 14

TypeID: 4

FileName: "EEAAD2D4"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:24:42"

LastUpdated: "2014-06-12 13:24:42"

==== FDA5050D ====

TrackingID: "FDA5050D"

Summary: "Duplicate recordings in evidence export"

Description: "Duplicate recording fro WIFI and KeyLogger module in evidence export"

ProductID: 1

TypeID: 3

FileName: "FDA5050D"

StatusNotification: 1

StatusID: 1

CustomerID: 68

Language: "en"

CreationDate: "2014-06-12 15:12:09"

LastUpdated: "2014-06-12 13:12:09"

[[Kategorie:FinFisher]]

FinFisher/20FEC907 - Versionsgeschichte

Anonymous: /* Support-Requests */